Frequently Asked Questions
Everything you need to know about shopping with Fatima Arts
What materials are used in your fashion collections?
At Fatima Arts, we prioritize premium fabrics including organic cotton, high-grade silk, and sustainable blends to ensure both comfort and durability in every piece.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments for the most accurate fit.
Do you offer international shipping?
Yes, Fatima Arts ships to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.